FAQ,s
Frequently Asked Questions (FAQs)
1. Do you offer Cash on Delivery (COD)?
Yes! We offer Cash on Delivery all over Pakistan. Pay when your order arrives.
2. How long does delivery take?
Delivery time depends on your location:
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Big Cities: 2–4 working days
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Other Areas: 3–7 working days
3. How do I track my order?
Once your order is dispatched, you will receive a tracking number via SMS/WhatsApp.
Enter that number on your courier’s tracking website (Leopard / Trax / M&P).
4. Can I change or cancel my order?
Yes, but only if the order is not shipped yet.
Contact us immediately with your order number.
5. What if I receive a damaged or wrong product?
We offer 100% replacement if:
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The item is damaged
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The wrong item is delivered
Simply contact support with a video of the issue.
6. Do you offer returns or exchanges?
Yes! We offer:
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7-Day Exchange Guarantee
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Returns only for valid reasons (damaged/wrong product)
7. Which shipping couriers do you use?
We ship through:
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Leopard Courier
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M&P
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Trax
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Call Courier
8. What payment methods do you accept?
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Cash on Delivery (COD)
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Bank Transfer / Easypaisa / JazzCash (on request)
9. Is the product quality good?
Yes! All products are:
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Quality checked before dispatch
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Packed safely
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Delivered with care and authenticity guarantee
10. How can I contact customer support?
You can reach us via: